ETA collection from guest

ETA collection from guest

1. By default, the booking engine collects guests' estimated time of arrival (ETA) at the time of booking, with the available time range spanning from 9:00 AM to 10:00 PM. The property’s official check-in time is pre - populated.

2. Some properties prefer not to collect guest's ETA. There is a flag to disable/ hide this field from the booking engine.  

3. Steps to follow 
My Booking Site > Profile > Address Page > Enable flag for 'Disable Check In Time On Booking Engine’.

4. *NEW* Some properties may want to customise their own preferred time range to display on the booking engine for guest to indicate ETA. This option is now available and supported. 

My Booking Site > Profile > Address Page > ‘Estimated Arrival Time Range’ > Add ‘From’ and ‘To’ time. 


On the Booking engine: 



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